Frequently Asked Questions

Q: How do I schedule an initial visit?

A: Learn more about working with us here.

To learn about the case review and how to establish care, read more here.

Q: Can Rubus Health be my Primary Care Provider?

We are a root cause women’s medical clinic and are do not provide urgent medical attention. Our patients are required to have a Primary Care Doctor as part of their health care team.

Q: How is Dr. Brighten and her team different from other Naturopathic or Functional Medicine doctors?

We take a team approach to care, which you can read about here.

We also have a very unique approach to patient care and how we approach autoimmune and hormonal disorders. You can read this story about one of Dr. Brighten’s Hashimoto’s patients to gain insight into how we work.

Q: Can I schedule a nutrition consult without a doctors visit?

Yes, if you are interested in working with one of our Functional Nutrition and Lifestyle Coaches please submit an application and specify this request. We’re more than happy to help you get scheduled with one of our experts.

Q: Do you take insurance?

No, our clinic does not take insurance of any kind, including Medicare or Medi-Cal.  We can provide you with a superbill after each appointment for you to submit to your insurance for possible reimbursement. You will need to talk with your insurance regarding if they will reimburse you.

We are are not Medicare providers. Our services can not be submitted to Medicare for reimbursement.

Q: Do you take Care Credit?

No, we do not take Care Credit.

Q: When is Payment Due?

Payment is due at the time of service.

We also accept payment from Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA).

Q: Do you offer annual women’s exams?

A: Our clinic is focused on supporting women with hormonal issues, including thyroid, adrenal and sex hormone imbalances and autoimmune conditions, which have an affinity for women. Both are complex and require expert investigation, which is where we thrive.

For annual and gynecological exams, including pap smears, we recommend meeting with your gynecologist or primary care doctor.